Cancellation policy

Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

Subscriptions
When you purchase a subscription you'll receive repeat deliveries using the interval (monthly or quarterly) you specify at the time of signup. Your payment details will be stored securely and you'll be charged in advance of each of these deliveries. 

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order that allow you to manage your subscription from there. 

See our returns policy for more details on returns and refunds. 

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund as described in our returns policy.